About the Authors

About The Authors

Dana J Goulston, PMP was a project core-team member of the PMBOK® Guide, 3rd edition, and was co-lead of the Chapters 1 and 2 team. He wrote the majority of the sections related to the subject of PMO, as well as the glossary entries. As of this writing, Dana is also a member of PMI’s Consensus Committee, which approves the release of PMI standards, new or revised. Dana has been doing Project Management since the 80’s and has been a PMP since 2002.

Karl W. Palachuk has been an IT Consultant since 1995 and is one of the pioneers of the managed services business model. One of his books – Managed Services in a Month – has been the number one book on managed services on Amazon.com for more than five years.

Karl is a popular blogger among managed service providers and produces a wide variety of educational events each year, ranging from online classes, in-personal seminars, and the only all-online three-day conference in the SMB channel.

Video Interview . . . while we were writing the book . . .

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